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Case management
that drives development
When everyone in the organisation can easily report deviations, incidents, feedback and other cases, you gain a shared picture of the situation to act on. That is when improvement work truly gains momentum, resulting in higher customer satisfaction, safer employees and a more efficient organisation.
Add används av över 60.000 användare
Clear structure and
smart guidance all the way
Add Case Management follows a clear and simple structure where the system guides the user step by step through the process. Create and manage all types of cases, such as deviations, incidents, complaints, feedback and improvement suggestions. It becomes easy for everyone, with everything gathered in one place.
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Customise the system without technical skills
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Full overview with smart follow up
Shared information simplifies collaboration and clarifies who is responsible for what.
Ready made and customisable forms, along with a clear structure, make handling faster and more consistent.
All work is logged and compiled so you can easily follow each case from start to finish as an administrator.
Fast handling and clear feedback create a better experience for both employees and customers.
How Add simplifies the work with cases and deviations
Features that simplify
the entire process
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Email reminders and a personal task overview on the start page.
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Live updated statistics.
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All information is searchable, including attached files.
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Overview tools to sort, group and filter to manage all cases.
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Link cases to processes, regulations or ISO requirements.
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Choose who should see what.
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The case form automatically adjusts
ields based on your selections.
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Option to use your mobile phone and
camera for case management.
Improvement suggestions
and feedback
Add Case Management includes a dedicated flow for improvement suggestions and feedback, making it easy for employees to share ideas and contribute to the development of the organisation. Everything is prepared to ensure quick and smooth reporting, with prefilled fields and automatic routing to the right responsible person. When the threshold for reporting is lowered, engagement increases and more improvement suggestions come in.
Different ways to use Add as your
management system
Many organisations use the Add platform as their management system for environment,
quality or occupational health and safety, or for all three areas combined.
"
“The reporting in deviation management is designed according to our specific needs, which makes it easy and self explanatory to use. Hardly anyone ever needs to ask how to do it.”
– Robert Hill, Verksamhetschef Doktorama
Smart features that simplify
your everyday work
Features always included in Add
Allämna funktioner | Tekniska funktioner | Tillvalsfunktioner | Känn dig trygg med Add |
|---|---|---|---|
✓︎ Calendar
| ✓︎ Advanced Permission Management
| ✓︎ About 15 optional solutions
| ✓︎ Automatic updates to the latest version
|
✓︎ Historical key figures
| ✓︎ Control panels for easy customization
| ✓︎ Multilingual support
| ✓︎ 25 years of industry experience
|
✓︎ Wheel of the Year
| ✓︎ Single sign on for automatic login
| ✓︎ Automated export with JSON
| ✓︎ Sweden-based company with support in Swedish
|
✓︎ Movie Listing
| ✓︎ User import from AD
| ✓︎ Import/export integration solutions
| ✓︎ Nightly backups with weekly backups saved for 2 years
|
✓︎ News Management
| ✓︎ Own Microsoft SQL server database
| ✓︎ Add AI
| ✓︎ Technical operation ISO 27001 certified
|
✓︎ Link lists
| ✓︎ Completely built as a No-code platform
| ✓︎ Cloud service within Sweden (Microsoft Azure)
| |
✓︎ User Statistics
| ✓︎ SaaS solution with subscription model
| ||
✓︎ Mobile-friendly
| |||
✓︎ Personal To-Do List
| |||
✓︎ Automatic email reminders
| |||
✓︎ Full text search
|
