When customer requirements meet
your day to day work
In the services and IT sector, your work depends on trust and quality in every delivery. You manage many projects in parallel, handle customer data, and ensure agreements and routines work in practice. Customers expect clear communication, a high service level, and that you always deliver your services on time. At the same time, you need to ensure information is correct, that employees have the right prerequisites, and that you comply with applicable laws and regulations
Protect sensitive information
and meet GDPR.
Follow ISO standards and demonstrate compliance during audits.
Build customer trust with quality
in every delivery.
Create structure in agreements, projects, and customer data.
Close the gap and
strengthen customer trust
Within services and IT, there is often a gap between how work is intended to function and how it works in reality. Customer data is stored across different systems, agreements are scattered, and important routines become hard to follow up, which creates risks for both security and quality. With the Add Management system, you use one and the same management system to gather information, processes, and nonconformities in one place. It closes what we call the gap, provides a complete overview, and makes it easier to meet customer requirements for reliability, quality, and secure handling.
How Add creates value for services and IT
Secure handling of sensitive information
Customer data, agreements, and documents are handled securely and with full traceability, strengthening both quality and trust.
Full control of agreements and assignments
Gather everything in one place and follow up on deadlines, responsibilities, and status so nothing risks falling between the cracks.
Smoother audits and certification
All information in Add can be linked to relevant ISO standards and legal requirements, making it easy to produce reports, demonstrate traceability, and stay well prepared for reviews and audits.
More efficient collaboration across the organisation
Responsibilities, information, and nonconformities become clear to everyone, creating order and strengthening quality in deliveries.
"
"There is no single correct way to work with ISO, so it is important to use a system that is adaptable. Add is as easy to learn as Outlook, and it is easy
to adapt it to our own processes."
- Poyan Sandnell, CEO at Catch Me
Add has supported services and IT
companies for more than 25 years
Many service companies use Add to create structure, clarity, and stronger customer trust.
Here you can see a selection of our customers in the sector.
The most used solutions in IT
and service companies
Many IT and service companies use Add to gather documents, cases, processes, and internal communication in a shared system. Beyond these core solutions, the platform can be expanded with more of our 15 modules. Here we list the three most popular solutions in the sector.
Close the gap with Add
Discover how you can simplify work in property management with clear structure, traceability, and better control. This helps your operation run as efficiently as possible and closes the gap.
Book a free meeting with no obligation.